The Federal Trade Commission announced a proposed settlement agreeing that General Motors and its subsidiary, OnStar, will be banned from selling geolocation and driver behavior data to credit agencies for five years. That’s good news for G.M. owners. Every car owner and driver deserves to be protected.
Last year, a New York Times investigation highlighted how G.M. was sharing information with insurance companies without clear knowledge from the driver. This resulted in people’s insurance premiums increasing, sometimes without them realizing why that was happening. This data sharing problem was common amongst many carmakers, not just G.M., but figuring out what your car was sharing was often a Sisyphean task, somehow managing to be more complicated than trying to learn similar details about apps or websites.
The FTC complaint zeroed in on how G.M. enrolled people in its OnStar connected vehicle service with a misleading process. OnStar was initially designed to help drivers in an emergency, but over time the service collected and shared more data that had nothing to do with emergency services. The result was people signing up for the service without realizing they were agreeing to share their location and driver behavior data with third parties, including insurance companies and consumer reporting agencies. The FTC also alleged that G.M. didn’t disclose who the data was shared with (insurance companies) and for what purposes (to deny or set rates). Asking car owners to choose between safety and privacy is a nasty tactic, and one that deserves to be stopped.
For the next five years, the settlement bans G.M. and OnStar from these sorts of privacy-invasive practices, making it so they cannot share driver data or geolocation to consumer reporting agencies, which gather and sell consumers’ credit and other information. They must also obtain opt-in consent to collect data, allow consumers to obtain and delete their data, and give car owners an option to disable the collection of location data and driving information.
These are all important, solid steps, and these sorts of rules should apply to all carmakers. With privacy-related options buried away in websites, apps, and infotainment systems, it is currently far too difficult to see what sort of data your car collects, and it is not always possible to opt out of data collection or sharing. In reality, no consumer knowingly agrees to let their carmaker sell their driving data to other companies.
All carmakers should be forced to protect their customers’ privacy, and they should have to do so for longer than just five years. The best way to ensure that would be through a comprehensive consumer data privacy legislation with strong data minimization rules and requirements for clear, opt-in consent. With a strong privacy law, all car makers—not just G.M.— would only have authority to collect, maintain, use, and disclose our data to provide a service that we asked for.
